Frequently asked questions

Frequently asked
questions | Our top 10

How much does the wallPen® E2 cost?

The wallPen is available from 44,000 euros - ex works plus taxes and transport.

With an average printing capacity of 3 sqm, the wallPen® pays for itself in no time. 
Use our ROI calculator and see for yourself. 

Our Allround Business Package includes: 

  •  the actual device
  • two days training and certification for 2 persons at the factory in Wissen (Germany) or alternatively as individual online web training
  • Limited offer: one set 4 X 200 ml / per month exclusive wallPen® UV ink for 12 months included. * Efficient up to 100 m² (details about offer and efficiency on request.
  • 10" tablet for easy application
  • Our own developed wallPen image processor (RIP software)
  • Sturdy 6-piece carrying case system
  • 12 months warranty and maintenance (optionally extendable)
  • Access to marketing platform
  • Many tips and help for a successful start in this new, innovative and profitable market

How does the setup work?

You drive to the customer in your car and carry the six handy transport bags of the wallPen to the place where you want to print. There you assemble the components within just a few minutes, align the wallPen to the wall, load the image to be printed and start the printing process.

See for yourself

Do you really build and develope the wallPen® in Germany?

Yes, absolutely. You are welcome to visit our development and production. We are located just 60 minutes east of Cologne or 90 minutes northwest of Frankfurt. Ask us for an appointment.

Up to what size can the wallPen® print?

Printing height: The vertical axis is extremely flexible as it can be extended in 10 cm increments. The lowest ceiling height for using the wallPen is 1.7 m (5 ft 6" ). After that, the axis can optionally be extended up to 4 m (13 ft) print height in 10 cm (4 in) increments.

Print width: unlimited

Due to the limitations of inkjet technology, there are margins in corners to adjacent walls, floor and ceiling. These are 6 cm (2.3″) on the left, 10 cm (3.3″) on the right, 25 cm (9.8″) on the top, and 25 cm (9.8″) on the bottom.

Which motifs can be printed?

You can print virtually any graphic, sketch, image, logo or text!

So AI, EPS, TIF, PNG, JPG, BMP files are generally no problem! With a graphics software such as "Photoshop", "Gimp" or "Affinity Photo", your motifs can be quickly and very easily prepared for printing under Windows or MacOS.

Even very small texts and colored logos next to and on doors and in hallways are possible. So the device is also an ideal signage solution for companies, schools or in hospitals, hotels, museums and many other facilities.

Even paper artwork is perfectly printable! With a simple flatbed scanner, we have already achieved fantastic results by scanning at the highest resolution. Processing and printing old originals, maps, drawings, postcards, sketches, photos or paintings work perfectly and the results are absolutely impressive. So it's just a few clicks from any paper artwork to oversized artwork o

Can the wallPen® compensate for unevenness in walls and floors?

Yes, there is a leveling system in the rear axis that compensates for surface unevenness in the floor. In addition, laser sensors are installed that detect wall unevenness of up to 10cm (3.3") in real time. The print head thus moves continuously and automatically back and forth depending on the wall surface.

Which surfaces and materials can be printed on?

We use a very resistant, plastic-like UV ink that hardens immediately under the integrated UV curing lamps and can be used on almost all substrates. Thus, plaster, wallpaper, wood, brick, latex paints, stone, clinker, plastic, metal, glass, most tiles and many other materials can be printed without any problems.

Even natural stone, clinker or rough plaster can be printed without problems up to a contour depth of approx. 10 mm.

Auch Naturstein, Klinker oder Rauhputz kann bis zu einer Konturtiefe von ca. 10 mm problemlos bedruckt werden.

How long does it take to print a motif?

The speed is - depending on the selected quality and resolution - between 1.8 and 3.6 sqm per hour.

Can I remove a wall print?

Of course! On glass with a ceramic hob scraper or razor blade. Otherwise, a print can always be painted over in two or three layers. Only on wood must be sanded or - as with metal or concrete - sandblasting or glass bead blasting.

Can I also rent the wallPen®?

Unfortunately it is not possible to rent the wallPen®.

Discover many more questions, answers and details about wallPen

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Do you have any further questions? Feel free to contact me directly!

Nadine Bechtel
International sales
t. +49 (0) 2742 96680 32